Thoughts on How ToAnd How NOT ToSolve Problems
Problem
solving requires analysis, study, understanding, and most important of all, ideas. There
must also be a willingness to consider, develop, and actually try the new ideas that come
up in any attempt to solve problems.
Sometimes developing the right ideas requires coming up with entirely new concepts,
or new ways at looking at old ones. Heres what American philosopher Jacob
Needleman said about them in 1982:
Concepts are, so to speak, problem-solving devices, the internal equivalent of technologies; they are the technologies of the mind-machine. Concepts, theories, hypotheses, distinctions, comparisonsall these may be taken ultimately as instruments for organizing perceptions into logically consistent patterns called explanations. But they do not and cannot awaken in man a new quality of feeling or perceiving, a new organ or faculty of awareness. Concepts are no more nor less than tools by which man combines or analyzes that which he already knows through perceptions. If mans perceptions are limited mainly to the external senses, concepts can do no more than organize the material collected by the senses. Concepts can never reach beyond the level of perception at which man lives. Ideas, on the other hand, evoke, support, and require a higher level of awareness itself.
But as
German philosopher Friedrich Nietzsche pointed out in the 19th century, some
people should be kept away from problems, and from those who are actually trying to solve
them:
There are horrible people who, instead of solving a problem, tangle it up and make it harder to solve for anyone who wants to deal with it. Whoever does not know how to hit the nail on the head should be asked not to hit it at all.