Implementation framework for Programme Quality in South Asia September 2006 – September 2008 

 

Overall goal

 

To significantly improve proramme quality over two years by prioritising the areas of partnership, financial and donor contract management and monitoring, evaluation and learning

 

Priority area and indicators

Development task

 

After two years we will have..

Rationalisation of partner portfolio using an agreed process – Guidelines developed through RPM and small working group

 

Review of internal processes of partnership management (MOUs etc.), linking to finance work already going on.

 

Criteria and assessment process of partners agreed and documented

 

Pick up and go partnership module rolled out in all countries

 

Joint visits are made to partners with programme and financial staff

 

All partners to actively engage with Oxfam on the issue of gender and plans drawn up for capacity building

 

Training on supportive supervision approach complete and approach rolled out in one country

 

Architecture of organisation reviewed and changed in the light of the partnership review

 

Case studies on best practice partnerships produced and circulated

 

Partner capacity building plans in place

 

Partnership

Clear processes of partnership management

 

Stronger partners as a result of Oxfam’s support

 

External stakeholders that say partners are effective

 

A portfolio of partners that add up to accomplishing Oxfam goals

Financial and donor contract management

All programme staff practicing and taking responsibility for finance management

 

Programme staff who talk about financial rigueur and finance staff who recognize the importance of flexibity

 

Financial systems and WoW that ensure transparency and accountability

 

Involvement of finance staff in PCM and project design

 

Improved in the quality of contract management

 

Better use of donor money

 

RC and country programmes are open and honest in donor reporting to key stakeholders

 

All programme staff with staff management/partner responsibility to do a budget exercise in recruitment processes

 

Each country/RC to sit together and discuss programme development and financial management. Meetings should be planned in advance

 

All finance staff has completed PCM training and have some knowledge of programme development

 

All relevant programme staff should have a financial management objective/OPAL project budget put together by programme staff

 

All programme staff are aware of the Mandatory procedures/other compliance requirements and understand and use them

 

A risk assessment has been undertaken in each country programme and finance and programme staff are aware of the fraud procedures as well as a risk register of donor relationships

 

Roll out of CRIMSON training and embedding in line with OPAL

 

Internal audits are seen as a supportive challenge and used to identify and act on weaknesses

 

CRIMSON refresher – inclusion in staff induction

 

Staff are clear about their roles and responsibilities in relation to donor contracts. A flow chart of roles and responsibilities has been produced.

 

There is questioning on contract rules and regulations as a matter of course

 

Yearly funding plans, regularly reviewed quarterly

 

Significant donor engagement by countries and RC

 

All countries have new contract training or start up meeting with relevant staff

 

Funding team induction at RC level for all incoming senior staff

 

Monitoring, evaluation and learning

All programmes and projects measuring impact based on previous and present learning

 

Projects that have sufficient resources to follow up processes and activities

 

An OPAL system that is institutionalised and used as a management tool

 

Demonstrable cross country learning as the norm

 

Better monitoring and learning from campaign activity

Each country has reviewed and updated their OPAL embedding plan, monitored against it in MMR and in line with the regional OPAL plan

 

Sufficient staff in RC are trained as OPAL systems and WoW trainers and there are enough staff in country in ensure effective OPAL management

 

Each country programme has an OPAL lead

 

MMR/QMR and PIP progress reports are used as a management tool

MEL review project pilots designed and implemented

 

Continued engagement in the MEL review project

 

One cross country learning opportunity identified, delivered and documented

 

One regional event for middle management staff to review and refine the framework

 

Each country programme has identified a PO to be part of the learning partners programme

 

360 degree project review process undertaken in one country

 

Common format for annual country plans, as part of the 3 year planning process

 

Agreed processes for linking regional objectives and country objectives and measuring them

 

Resource given to developing writing skills within middle management

 

Country programmes and RC allocate time for a reflection/review exercise of programme quality work

 

MEL review project pilots implemented and reviewed

 

All new projects have basic baseline information available

 

All new project have a clear and appropriate analysis of context and realistic and useable milestones

 

Thinking developed on impact statements and PPIBs

 

Review of country and regional annual plans undertaken

 

Gender budget tracking used to assess impact on women

 

Planning processes in line with PCM developed in each country programme

 

Impact thinking done on campaigns work, including We Can

 

Performance management

Capacity building plans for strengthing middle management developed and implemented

 

Mentoring pilot scheme for Pos developed

 

Pick up and go module on performance management rolled out in all countries

 

Line managers agree with their line management reports clear expectations for management support and they are performance managed against this

 

All staff to receive appropriate induction – working group set up at regional level

 

All senior managers have quality issues in their objectives

 

All PR issues linked with regional HR forum

 

 

 

 

 

 

Sarah Ireland

January 2005

Updated August 2006