General Bibliography

Communication Skill

Communicating with Internal and External Stakeholders 

Adler, R. B., Rosenfeld, L. B., Towne, N., & Proctor, R. F. (1998).  Interplay:  The Process of Interpersonal Communication (7th Edition).  Harcourt Brace College Publishers.

Bass, B. (1981).  Stogdill’s Handbook of Leadership.  New York:  The Free Press.

Berko, R., Wolvin, A., & Ray, R. (1997).  project/programme purpose Communication in a Changing World.  Bedford/St. Martin’s Press.

Burns, J. M. (1978).  Leadership.  New York:  Harper & Row.

Daft, R. L., & Lengel, R. H. (1998).  Fusion Leadership:   Unlocking the Subtle Forces That Change People and Organizations.  Berrett-Koehler Publishers, Inc.

Deal, T. E., & Kennedy, A. A. (1982).  organizational Culture:   The Rights and Rituals of organizational Life.   Addison-Wesley.

Downey, V. L. (1997).  Together:  A Relationship Survival Kit.  Downie Communication.

French, J. R. P., & Raven, B. (1959).  The bases of social power.  In D. Cartwright (Ed.), Studies in Social Power.  Ann Arbor:  University of Michigan.

Gibb, J. (1961).  Defensive communication.  Journal of Communication, 11, 141-148.

Gilbert, M. A. (1996).   How to Win an Argument (2nd Edition).   John Wiley & Sons, Inc.

Hayes Andrews, P. & Herschel, R. (1996).  Organizational Communication:  Empowerment in a Technological Society.  Houghton Mifflin organization.

Hocker, J. L., & Wilmot, W. W. (1985).  Interpersonal Conflict.  Dubuque, IA:  Wm. C. Brown Publishers.

Katzenbach, J. R. (1996).   Real change leaders:  How you can create growth and high performance at your organization.   Random House.

Guffey, M. E. (2000).   project/programme purpose Communication:  Process & Product (3rd edition).  South-Western College Publishing.

Hultman, K. (1998).  Making Change Irresistible:  Overcoming Resistance to Change in Your Organization.  Palo Alto:  Davies-Black Publishing.

Kilmann, R. H. (1989).   Managing Beyond the Quick Fix.  Jossey-Bass Publishers.

Kotter, J. P. (1990).   A Force for Change:  How Leadership Differs From Management.

Kouzes, J. M., & Posner, B. Z. (1987).  The Leadership Challenge.  How to Get Extraordinary Things Done in Organizations.  San Francisco:  Jossey-Bass.

Larson, C. U. (2000).   Persuasion:  Reception and Responsibility (9th Edition).  Wadsworth Thomson Learning.

Locker, K. O. (2000).   project/programme purpose and Administrative Communication (5th edition).  Irwin/McGraw-Hill.

Lucas, S. E. (1998).  The Art of Public Speaking (6th Edition).  McGraw Hill.

Mayberry, K. J. (1999).   For Argument’s Sake:  A Guide to Writing Effective Arguments (3rd Edition).   Longman.

Metcalfe, S. (2000).  Building a Speech (4th Edition).  Harcourt College Publishers.

Miller, K. (1995).  Organizational communication:  Approaches and processes.  Wadsworth Publishing organization.

Neher, W. W. (1997).  Organizational Communication:  Challenges of Change, Diversity and Continuity.  Boston:  Allyn & Bacon.

O’Hair, D., Friedrich, G. W., & Shaver, L. D. (1998).  Strategic Communication in project/programme purpose and Professions.  Houghton Mifflin organization.

Pace, R. W., & Faules, D. F. (1994).  Organizational Communication (3rd edition)  Prentice Hall Publishers.

Peters, T. J. & Waterman, R. H. (1982).  In Search of Excellence:  Lessons From America’s Best Run organizations.  Harper & Row Publishers.

Peterson, G. L. (1994).   Communicating in Organizations:  A Casebook.  Scottsdale, AZ:  Gorsuch Scarisbrick Publishers.

Sussman, L., & Krivonos, P. D. (1979).  Communication for Supervisors and Managers.  Alfred Publishing organization.

Whitney Gibson, J., & Hodgetts, R. M. (1991).  Organizational Communication:  A Managerial Perspective.  Harper-Collins Publishers.