Results of evaluation: Revising programme strategies and plans, Empowering the Organization and increase learning

Executing the M&E action

An organization aiming at programme program quality should establish a system of Monitoring and Evaluation. In fact in order to ensure program quality programme managers need to use the feed back of monitoring and evaluation in order to:

check whether the programme or project is being implemented according to plans and assess whether the programme of project is resulting in the anticipated changes or impacts (thereby fulfilling the basic requirement for a projectized organization);
identify key learning points to feed back in improved programme design and management (thereby fulfilling the basic requirement for a learning organization);
identify the need and the scope to raise the capacity of the human resources of the organization to manage successfully their task and contribute to the generation of a healthy communication climate within the organization and with external stakeholders. (thereby fulfilling the basic requirement for an employee empowering organization).
Building professional reputation and standards in organizational activities and image.

Uses of evaluation should be consistent with the set M&E action objectives and with the requirements for organization development.

Empowerment of the employees can be achieved where M&E processes are aimed at fostering organizational development and learning.

It is very important to link evaluation of managerial processes with the evaluation of the programme/project outcomes. For a manager to learn means to understand the relationship between processes and outcomes since s/he can achieve outcomes only by improving the management of processes. Although there are different indicators and different information sources for monitoring and evaluating processes (efficiency, accountability and transparency , etc.) and outcomes (effectiveness, sustainability, impact), real understanding can be done only integrating the two dimension in a unitary vision of necessary relationship amongst resources, activities, results, objectives and impacts. The central element is always the empowerment of the human resources to do actions in a better way so as to achieve better results and obtain better outcomes.

Templates:

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Here describe the steps that you take for using effectively the results of evaluation

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The outputs of evaluation can be utilised for:

Supporting programme teams in achieving significant improvements in agreed priority areas under the current programme quality plan (partnership management, monitoring and evaluation, learning systems, financial and contract management, and provide effective coordination and reporting against agreed indicators.

Supporting project teams and partners in identifying the strengths and gaps in design, development, implementation, monitoring and evaluation of projects, working with them to integrate this learning into projects and sustaining them in their efforts to ensure high quality programmes with long term impact and sustainability.

While the Programme Quality Advisor:

a) evaluates the efficiency, effectiveness and impacts of projects

b) assesses whether quality processes and procedures have been followed in developing, designing, monitoring and evaluating projects

c) examines whether the project is within the purview of programme frameworks

d) assess whether changes in indicators are being measured and are as expected

e) identifies gaps and elaborates a plan for improving projects and programme quality and accompanies teams to this end

f) accompanies the programme manager and project managers in improving project and programme quality by tutoring, mentoring, training in the processes and sectors of project management and impact

the Programme Manager works with project management teams and partners and relevant stakeholders:

a) to develop and design the project and ensure that it falls within country programme frameworks and strategies

b) to define activity workplans and forecast monthly budgets for the financial year

c) to ensure that the project activities are being implemented according to defined work plans

d) to ensure that inputs (budgets and human resources) are appropriate and adequate for undertaking planned activities

e) to make sure that financial, logistic and administrative management is according to mandatory procedures

f) to monitor that activities are effective in producing planned outputs/deliverables

g) to make sure that reporting is against planned objectives and activities

Work with teams and country programmes to increase the awareness and understanding of programme quality, accountability and learning by providing structured and systematic support based on jointly-developed priorities, and working with management teams to advise on future priorities and strategies for enhancing the overall quality and impact of our work.

Empowering the country programme teams and partners by increasing their knowledge and understanding on programme quality, impact, accountability and learning and assisting them in developing and prioritising work plans and processes to this end

The Programme Manager:

a) Helps teams to increase their knowledge and understanding on various aspects of project quality

b) monitors and evaluates whether projects are within programme and strategy frameworks

c) supports project managers, teams and partners in integrating quality into the processes and components of project management