Guideline: How team members can improve overall project communication
Awareness
Base communication strategies on stakeholder needs and feedback.
Ensure that communication is shared in a timely manner.
Content
Advocate open, honest, face-to-face, two-way communication.
Create an environment where project team members and other stakeholders can constructively challenge behavior and ideas.
Context
Remember that communication is two-way. Listen as well as deliver the message.
Involve senior management when appropriate.
Communication flow
Coordinate communication with project milestone events, activities, and results.
Include key stakeholders in developing an interest-based conflict management process.
Effectiveness
Conduct regular assessments of the communication plan and process.
Communication must focus on the beneficiary.
Format and media
Take advantage of existing communication vehicles and opportunities.
The project team has a variety of methods to share information. For examples, see Communication Methods on page 30.
Self review: Questions to ask yourself while writing a report
1. What do you want to say?
2. To whom do you want to say it?
3. How are you going to say it?
4. How will you organize you ideas?
5. Can you be logical?
6. Can you prove it?
7. How many numbers do you throw at them?
8. Is your report believable?
9. Is it simple?
10. Is it too long?
See also Guideline: how to report project performance
See also:
Other Guidelines: