Guidelines for Addressing the belief that the project (or action) has been handled Improperly

Employee Alignment and Education (Communicating with Internal Stakeholders)

Addressing Resitance

 

Resistance, active or passive, is a challenge to an attempt to initiate a given behavior or action.  

Addressing resistance is never easy.  In fact, addressing resistance effectively requires an astute ability to listen carefully, reflect an understanding of the root of resistance and to build trust in the process. 

When team members feel that management has made bad choices, a negative situation can be made better by having a respectful conversation about perceived mistakes.  

In particular, you can take the following steps when people believe that action has been handled improperly: 

 

See aslo Guidelines for identifying Resistance

Templates:

 

 

Other related Guidelines: