Guidelines for identifying Resistance
Employee Alignment and Education (Communicating with Internal Stakeholders)
A significant
cause of message/communication distortion or conflict can be attributed to a team
members resistance to change.
Many people
support change when they believe that their needs are not being met or when change will
help them avoid a harmful situation. Even when
team members support change, change is often difficult to accept. Many people would rather uphold the status
quothe world they know and understandthan to jump into the unknown, which a
change environment always entails.
In what follows,
we address resistance in order to assist you in leading your team members through it.
Active
Resistance |
Passive
Resistance |
|
|
People who are
actively resisting change tend to be defiant, critical and prone to attempts at evoking
fear in others. Furthermore, they are likely
to be argumentative, to start rumors or to distort facts.
Guidelines for Addressing the belief
that the project (or action) has been handled Improperly
Guidelines for Addressing
the Belief that the project (or action) will fail
See also
Templates