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Communication Skills Training

Why is it so hard to understand others?

You would think nothing would be easier than communicating. After all, we've been doing it since we were small children. Yet if you spend any time with a group, you'll notice that miscommunication can seem more common than true understanding. Is there a way out of this trap? Yes, there is. We can train people to be better communicators. Learning to listen well is as important as speaking well.

Test first, train second

Before we can develop communication skills, we have to know how we and others prefer to communicate. People follow definite patterns, which we can learn to master. The first step in this process is testing. We use the Myers-Briggs Type Indicator®. Each member of your group will take the Myers-Briggs® online so the team can learn each person's preferred style of communication. We can then prepare a team report for each member. Click here to see a sample team report. Alternatively, if you are interested in developing communication skills between two people, you can get the work styles report. Click here to see a sample work styles report. In every case, you will receive written, concrete, specific steps to take to improve interpersonal communication.

What if you're a leader?

Leaders face unique challenges in developing their communication skills. Sometimes it's difficult to see how your style affects others. Leaders can have many competing beneficiaries. There is a way to get great information - all online. You can get the Leadership Report, which is based on the Myers-Briggs and the FIRO-B™. Click here to see a sample leadership report. Each personalized report includes an action plan, tailored to you individually. If you want to learn more about this topic, click here to go to the Leadership test page.

Train your group on-site

The best way to help your group to work together better is through a live training session. You can have your training tailored to your specific circumstances. Using the information from the Myers-Briggs, your on site training can include those areas which are particularly hard for your group. Often, having an outside expert come in to discuss the tough issues makes it easier on all. People are less defensive, feel less of a need to justify themselves, and are more open to hearing suggestions. It shows management is proactive in improving the workplace. Recognizing a need and getting help shows concern, foresight, and an interest in the staff. Your training sessions will be a combination of lecture and practical exercises to make the lessons come alive. Communication is a skill; any skill must be practiced to be mastered. Contact to find out how your group can benefit from a personal training session. Click here to see a action sponsor/beneficiary list, or click here to read testimonials from some training sessions.

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