The Country Programme Manager

She is directly responsible of the elements of Governance and Integration of the Programme management and she supervises Finances, Human Resorces management and Infrastructure and Logistics through her mangees.

S/he manages the:

Project Managers

and is managed by the Country Director

In smaller programmes the roles of the Country Director and the Country Programme Manager are combined in the same person.

Comply with the role expectations of Country Programme Manager: Clear directions are provided to programmes that are integrated in the Country Programme through the “one programme approach”.

For which the principle responsibilities are:

Monitor and Evaluate the Programmes,
Supervise, support and coach the programme managers in designing and delivering projects, so as to ensure relevance, quality compliance and sustainability.
Supervise, Support and Coach the Deputy Country Director in managing the Business Support Services to sustain its effectiveness and efficiency.

S/he acts as the the sponsor of all projects undertaken under the programme she manages and her responsibilities include:

Select, develop, and guide, or change, the Project Manager to achieve project goals;
Hold the Project Manager accountable for fulfilling her responsibilities;
Support the Project Manager in obtaining resources and tools needed to conduct the project;
Require regular status briefings and design reviews, and pass pertinent information up the line;
Is responsible for the evaluation of the project.
Advise the Project Manager on conditions likely to cause project risks; and
Be an advocate for the Project Manager and the project team.
Monitors projects milestones and budget

See clarifying the relationship: Responsibilities of Project Managers and programme Managers

Deliverables for which she is directly responsible:

Formulate, and updates Country programme priorities and scheduled activities, and subsequently develop and recommend changes to the SL programme Plan. (changes need to be approved by Region)

Approve changes to agreed Project plans that will impact Project Scopes, Shedules and Budgets

Prepares

Programme Operations plan
Programme Management plan that will include Programme governance; Projects Integration; the procedures for internal/external evaluation
Programme Quality Plan
Programme Communication Management Plan
Programme Risk management plan
Programme Fund raising plan
Programme Knowledge Management Plan

Programme Progress Report
Projects Evaluation reports -
Program Lessons learned
Programme Change Requests
Her / His Monthly Activity Forecast and Report

Approves

Finance department progress report
HR department progress report
Logistic department progress Report
Project Status Report
Project Progress Report
Projects Lessons learned
Her / His Managees Monthly Activity Forecast and Report

Gain buy-in from key stakeholders and keep their interest and level involvement right throughout the SL programme.

Ensure every Manager in the Programme Team is aware of their role and have agreed to their responsibilities.

Measure the performance of the managers of SL programme team. Know how each one of them is performing against agreed objectives. Administer rewards to merit and disciplinary actions to serious underperformance.

Helps programme team managers to resolve problems quickly, understanding the unresolved issues that can cause significant impact upon SL programme.

A good degree of competence is required in all the the 9 topic areas of project management knowledge. High specific competence is required in Integration, Scope, Quality , Communication and Risk managememt.

See

Reporting project performance Guideline: how to report project performance

Templates:

Performance objectives of a Country Director + Program Manager

Templates:

Programme Management

Programme Operations plan